Welcome to The Curvatures Boutique’s Privacy Policy. This document outlines how we collect, use, and disclose your information when you use our Service, and it informs you about your privacy rights and legal protections.

By using our Service, you agree to the collection and use of your information as described in this Privacy Policy. Please take the time to read and understand these terms.

Interpretation & Definitions

Interpretation: Capitalised words have specific meanings, and the following definitions apply regardless of singular or plural usage.



Means a unique account created for you to access our Service.



Refers to an entity that controls, is controlled by, or is under common control with us.



Refers to The Curvatures Boutique, located at Pippin Close, Coxheath, Maidstone, Kent, ME174DS.



These are small files placed on your computer or device by a website, used for various purposes.



This refers to the United Kingdom.



Means any device that can access our Service, such as a computer, cellphone, or digital tablet.


Personal Data

Includes information related to an identified or identifiable individual.



Refers to the Website.


Service Provider

Refers to third-party companies or individuals we employ to facilitate the Service, perform related services, or analyse usage patterns.


Third-party Social Media Service

Includes websites where users can log in or create an account to use our Service, such as Google, Facebook, Twitter, or LinkedIn.


Usage Data

Refers to data automatically collected by the Service, including IP addresses, browser types, and pages visited.



Refers to The Curvatures Boutique, accessible at https://thecurvaturesboutique.co.uk/



Means the individual accessing or using the Service, or a company or legal entity using the Service on behalf of an individual.

Means of Obtaining Information


We employ Cookies and similar tracking technologies to track activity on our Service, store certain information, and improve and analyse our Service. These technologies include cookies, web beacons, tags, and scripts, which allow us to collect and track data.

Cookies can be “Persistent” (remaining on your device when you go offline) or “Session” (deleted when you close your web browser). You can instruct your browser to refuse cookies, but some parts of our Service may not function properly if you do so.

We use cookies for various purposes:

  • Necessary / Essential Cookies (Session Cookies): These enable essential functionalities, authenticate users, and prevent fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): These identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies (Persistent Cookies): These allow us to remember your choices, such as login details or language preferences, for a more personalised experience.

Collecting and Using Your Personal Data

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes stated in this Privacy Policy. We may retain and use your Personal Data to fulfill legal obligations, resolve disputes, enforce legal agreements and policies, and for internal analysis purposes.


Transfer of Your Personal Data

Your information, including Personal Data, may be processed and stored outside of your jurisdiction. By using our Service and providing your information, you consent to this transfer, and we will take necessary steps to ensure secure and compliant processing of your data.


Delete Your Personal Data

You have the right to request the deletion of Personal Data we have collected about you. If our Service allows it, you can update, amend, or delete your information through your Account settings. Please contact us if you need assistance or to request access, correction, or deletion of any personal information.

Please note that certain information may be retained based on legal obligations or lawful bases.


Disclosure of Your Personal Data, In some situations, we may disclose your Personal Data:

  • In business transactions, where Personal Data may be transferred under appropriate notice.
  • To law enforcement if required by law or in response to valid requests by public authorities.
  • To protect rights, property, or personal safety, investigate wrongdoing, or prevent legal liability.


Security of Your Personal Data

While we use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We strive to ensure security but cannot guarantee absolute security.


Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone

Personal Data

While using our Service, we may request certain personally identifiable information, such as email address, first name, last name, phone number, address, state, province, ZIP/Postal code, and city. This information helps us provide and enhance the Service. By sharing this information, you consent to its use as outlined in this Privacy Policy.


Usage Data

Usage Data is automatically collected during your interaction with our Service. It may include IP addresses, browser types, visited pages, time and date of visits, duration of page views, unique device identifiers, and other diagnostic data. If you access our Service via a mobile device, we may also collect device-related information.

We may collect this information for analysis, identifying usage trends, improving our Service, and enhancing your experience.


Information from Third-Party Social Media Services

You can use Third-party Social Media Services to create an account or log in to our Service. If you do, we may access and collect data associated with your account, such as your name, email address, activities, or contact list. You might choose to share additional information with us through these services, granting us permission to use, share, and store it in accordance with this Privacy Policy.

Refund Policy

If you’re not satisfied with your purchase from The Curvatures Boutique for any reason, you can return the items within our 14-day approval period.


You also have the option to cancel this contract within 14 days without providing a specific reason. The cancellation period ends 14 days from the date you or a designated third party (not the carrier) physically receives the goods. If your order includes multiple items, the 14-day period begins upon receiving the last part of the order. Within this time, you decide whether to cancel, and you then have an additional 14 days to send the goods back. Please note that the right to cancel does not apply to personalized items or goods prone to rapid deterioration or health/hygiene concerns, such as unsealed health products or software.


To exercise your right to cancel, please inform us by letter or email, including your name, address, account number, order/invoice number, item number, and the date – before the cancellation period expires. You can also use our provided Cancellation Form.


If you choose to cancel the contract, you should use our postal returns service to return the item(s). We’ll ask you to cover the return shipping cost, which is approximately £3.35.


Upon receiving the returned item(s), we’ll review and approve the return, and we’ll reimburse the postage. If the goods show a loss in value due to unnecessary handling beyond what’s reasonable for inspection (similar to in-store examination), we may deduct a portion of the reimbursement. The reimbursement will be made promptly, no later than 14 days after receiving the returned goods, using the same payment method used in the initial transaction. There won’t be any additional fees as a result of the reimbursement.


Domestic Shipping Policy – Processing Time

All orders are processed and packaged on the same day they are received. However, if an order arrives after 4:00 PM, it will be processed the next business day, except for Fridays, which will be processed on the following Monday. Orders received on Saturdays or Sundays will be processed on the subsequent Monday. If any items are out of stock, you’ll be notified about the availability and estimated delivery date. Please note that orders are not shipped or delivered on weekends or public holidays.

During periods of high order volume, there may be a slight delay in processing and shipments. Please allow for extra transit days for delivery. In the event of a significant delay in shipment, we’ll promptly notify you via email or telephone.


Royal Mail 48 hr Tracking Rates & Delivery Estimates

If you choose the Royal Mail 48 hr Tracking Rate for your order, a postage fee of £3.35 will be added to the total. We’ll receive a Tracking Number from Royal Mail, which we’ll forward to you for monitoring the delivery of your parcel. The 48 hr Tracking option typically takes about 2-3 working days for delivery. However, please be aware that strikes could cause delays, and we recommend checking the Royal Mail website for any potential issues. You’ll receive a delivery confirmation email with your tracking number(s), which will become active within 24 hours.


Drop Shipping Postage and Delivery Times

Opting for the Drop Shipping Tracking Rate adds a postage fee of £6.50 to your total order. We’ll place the order with our wholesaler, who will pick and pack your items. Processing your order typically takes 2-3 working days. We’ll notify you once the order is placed, and we’ll also forward the dispatch email, along with the Tracking Number, for you to track Global Express. Please allow a minimum of 2-3 weeks for your order to arrive when using the Drop Shipping method.


Customs, Duties, and Taxes

For orders with a total value of £135.00 or less, no Customs, Duties, or Taxes need to be paid by you before receiving your order. However, if your order exceeds £135.00, as the importing customer, you will be liable for taxes. The courier will contact you to inform you of the cost, and they will hold your item for up to 3 weeks. Once tax payment is received, your parcel will be delivered. If your order is divided into smaller parcels, each below £135.00, no tax will apply.

The Curvatures Boutique is not responsible for any customs and taxes associated with your order. All fees incurred during or after shipping, including tariffs and taxes, are the customer’s responsibility.



The Curvatures Boutique is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before initiating a claim.